Sololearn password reset not working

Question

Hola Solos. Today I tried to reset my password, sololearn sent me a link for resetting it.
The link wasn't opening.
It was of something known as Cloudflare, and the link took too much time to load, and after loading showed up the timed out error.

Can somebody tell me what's the problem? And also, since yesterday, Sololearn's mobile app seems to be buffering for a long time. I cleared cache, restarted my phone multiple times, but no affect.

Is these all things linked to each other?

Link to the screenshot of response of that link
https://www.sololearn.com/post/768083/?ref=app

Answer 1

Cheenu💕™
Yes

Answer 2

Cheenu💕™
I also tried opening on chrome, but didn't work for me

Answer 3

Azhagesanヾ(˙❥˙)
That I know how to change it from within the app. But I forgot the password, and I didnt had it logged in, and this all is for my new id.. not this one.. that one I had created for my brother..
I wanted to login, but i didn't know the password as it had been a long time since he used that id..

Today I tried, and this problem occurred.

Answer 4

Azhagesanヾ(˙❥˙)
No issues brother 😊
You tried to help.. that's enough for me.. thank you so much 😄