+ 2

I purchased a yearly subscription but it is not showing and money also got deducted... What I should do now?

I purchased a yearly subscription money got deducted from my account but it is not showing in app..

8th Dec 2023, 2:27 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
27 ответов
+ 7
ravneet rikki Send email to sololearn I am sure team will definitely help you. E-mail : info@sololearn.com
8th Dec 2023, 2:51 PM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 3
It takes some time but your issue will be solved don't worry.
8th Dec 2023, 4:14 PM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 2
yes please, like R💠🇮🇳 said, email us! You can also try going to your Manage Subscriptions option within the App or Play Store (if you did it through mobile) to see if that will refresh it.
8th Dec 2023, 3:14 PM
Bunny
Bunny - avatar
+ 2
Thanks for your consideration
8th Dec 2023, 4:16 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 2
Check date and time for proof
9th Dec 2023, 12:59 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 2
If I remember correctly I used UPI and then it redirected me to phonepe as usual...
9th Dec 2023, 1:02 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 2
Yes
9th Dec 2023, 1:05 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
Hello Bunny ... It is still not showing I mailed also but no-one respond
8th Dec 2023, 3:28 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
Not till now...
9th Dec 2023, 5:15 AM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
https://ibb.co/tKZ4C8y here is your link, please help
9th Dec 2023, 12:54 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
How to?
9th Dec 2023, 12:54 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
9th Dec 2023, 12:58 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
Yes giving pls wait Vinay
9th Dec 2023, 1:12 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
are u online @vinay
9th Dec 2023, 2:23 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
+ 1
Well its resolved you have pro beside your name.
10th Dec 2023, 6:01 PM
Chris Coder
Chris Coder - avatar
+ 1
ravneet rikki Interesting, so there seems to be an issue with yearly. I hope that gets resolved. I'm considering a yearly purchase. So new question with this new information. Were you able to refund the yearly sub, before the monthly subscription?
10th Dec 2023, 6:48 PM
Chris Coder
Chris Coder - avatar
0
R💠🇮🇳. Man I bought it and it is not showing after few hours also
8th Dec 2023, 3:57 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
0
Man nothing happened till now
9th Dec 2023, 12:48 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
0
Ok
9th Dec 2023, 12:55 PM
Ravneet Rikhi
Ravneet Rikhi - avatar
0
Here pls check
9th Dec 2023, 12:59 PM
Ravneet Rikhi
Ravneet Rikhi - avatar