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If you keep learning (e.g. doing courses), the messaging function unlocks after 3 weeks or so. If there is a problem with the messenger, write to info@sololearn.com.
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Have you tried searching for previous posts with the same topic?
https://www.sololearn.com/Discuss/3285888/?ref=app
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no, info@sololearn.com
use the same email address as you use for your sololearn account