Unable to cancel MAX subscription

Question

Hello,

I've sent a couple of emails with no response regarding being unable to cancel my Sololearn MAX subscription. Very frustrating because I've followed the instructions to navigate to "Manage Subscriptions" but I do not see any option to cancel. A response would be much appreciated.

Answer 1

You can manage and cancel your Sololearn MAX subscription through the platform where you purchased it.
If you bought it on the App Store (iOS), go to App Store → Profile → Subscriptions → Sololearn MAX → Cancel.
If you bought it on the Google Play Store (Android), go to Play Store → Profile → Payments & Subscriptions → Subscriptions → Sololearn MAX → Cancel.
If you subscribed on the Sololearn website, log in → Settings → Manage Subscriptions → Cancel.

If you don’t see the cancel option in Sololearn, it usually means your subscription is managed through the App Store or Google Play.