A problem with my account

Question

Hi Sololearn !! I had a big problem. My application was uninstalled but when I reinstalled it, I can not find anything. All my codes, my conversation, all and all. Even my course certificates follow. How can I find them please?

Answer 1

The best way is to contact SoloLearn: [e-mail]
When you loggin with your google account you have the same account(ex. same avatar, same level) when you last time log out?

Answer 2

BIENNELUS Ilerson Jn Louis Okay. Then send them a mail with your problem. I hope they can help you.

Answer 3

Thx

Answer 4

You should send a mail to Sololearn: [e-mail]

But I think your account should still exist. Did you try your username and password? Or did you connect your account with facebook?

Answer 5

with my google account i connected

Answer 6

BIENNELUS Ilerson Jn Louis Try this again.

Answer 7

but I have already logged in with my google account.