Has anyone emailed [email protected] before? How long do they take to respond to a query?
Do you know on average how many days, weeks, months Sololearn takes to respond to an email query?
Communicating through email used to be the mods' only way of communication with SL. Thankfully, that's no longer the case. Lol.
Sonic we got brand new telepathic tin foil helmets works like a charm and we have Discord for backup 😬
Sounds great Burey! So then, next question: I know this is not a chat app and all and that this discussion is moving away from programming, but how long do you think before the average Sololearner will be provided access to telepathic tin foil helmets?
@CipherFox please whats the easiest way to gat mods'
Yes, I have written to them on some occasions and the time in which I have received an answer has been an estimated 4 - 7 days.
Thanks Mickel !
Sonic i am broadcasting that information to you on my T5 helmet at this very moment
hinanawi actually they only took one day to get back to me on email. I wonder if this question speeded up their response.
I've always got the reply in less than 3 days (before I became a Mod). I emailed them about 6-7 times for bugs and queries on Lesson Factory.
So CipherFox how do the mods now communicate with Sololearn?
Mickel is that before or after you became a mod?
LONGTIE👔 That was before I became a mod.
(Gotta get me one of them... hel-mets...)
(Maybe it's the T5.)
I've emailed them. Similar response times. Roughly a week, occasionally sooner.
they respond to bug reports within about a day or two from what i've gathered