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+ 48

"Please check your internet connection and try again."

It is pretty annoying that in certain times I get the message "Please check your internet connection and try again.". I am located in Germany and I experience this issue primarily in the late afternoon or early evening at workdays, and in many cases at the weekend, too. If I try it at 4 in the morning, then there is no problem. I want to point out that I do not agree with your message, because my internet connection is working perfectly. I have a connection via cable internet with a downstream of 120 Mbit/s and my upstream is 6 Mbit/s, so the problem is not located on my side. You, SoloLearn, should be honestly and change the message into "our server(s) are busy at the moment". This would be closer to the truth. And this shows me that your server capacities are lacking performance.

9th Feb 2018, 4:57 PM
Jan Markus
22 Answers
9th Feb 2018, 5:35 PM
Igor Makarsky
Igor Makarsky - avatar
+ 26
I plan on send email to [email protected] suggesting that, when the app decides there is a network timeout, it should see if a ping to some other server to works and if so change the message to 'our server access timed out, try again.'
9th Feb 2018, 6:33 PM
John Wells
John Wells - avatar
+ 17
SoloLearn has gotten too popular so servers are having issues keeping up, is my guess. It has continued to get worst. I understand that servers are not free so I expect that this isn't going to be fixed soon. I'm willing to put up with this condition, but it would be nice if SoloLearn documents it is their issue instead of blaming our connection.
9th Feb 2018, 6:57 PM
John Wells
John Wells - avatar
+ 16
same here :-) :-)
9th Feb 2018, 6:47 PM
Rajavee Vasaikar
Rajavee Vasaikar - avatar
+ 14
same problem in India😠
9th Feb 2018, 6:53 PM
Shruti Singh
Shruti Singh - avatar
+ 11
I’ve the same issue and my 130MB/s up/down connection works perfect. So do the other internet related apps. Sorry answer to a solution!?! Even restarted everything plus SoloL app several times. 1 hour or so went and app worked again but it’s not the first time this happen with my SoloL app.
9th Feb 2018, 6:46 PM
{Short Break atm} Claus Arnt Rasmussen
{Short Break atm} Claus Arnt Rasmussen - avatar
+ 11
@Sebastian: No, you are wrong! I live in a village between Stuttgart and Tübingen with has roundabout 4000 inhabitants. But we have broadband-cable by UnityMedia, which transmits television and also internet (together with phone). :-)
9th Feb 2018, 8:00 PM
Jan Markus
+ 7
same here in india
9th Feb 2018, 7:00 PM
sarvesh hardikar
sarvesh hardikar - avatar
+ 7
Same here , i paid for a new compiler yesterday its not as good as SL code playground but always executes the program almost instantly which is nice
10th Feb 2018, 12:23 AM
D_Stark - avatar
+ 4
I had the same problem today (CZ). Maybe some outage in Sololearn server?
9th Feb 2018, 6:53 PM
Miroslav M
Miroslav M - avatar
+ 4
@Jan: You must live in a greater city. Here in my town the downstream is 3MBit/s and I must pay a surcharge - in the heart of germany. But the Problems with SL are the same.
9th Feb 2018, 7:51 PM
Sebastian Keßler
Sebastian Keßler - avatar
+ 4
same is with me even in strong connection
10th Feb 2018, 12:55 PM
Malik - avatar
+ 2
Same in New York (United States)
10th Feb 2018, 1:53 AM
Brooke F
+ 2
What do you prefer "check your connection" or "check out this advertisement" I keep in mind that SL is still free 💰
10th Feb 2018, 9:41 PM
Bart Android
Bart Android - avatar
+ 2
I understand you man! I so much hate this. And every time, I want to throw my phone in the wall!!! Aaaaagh
12th Feb 2018, 8:45 AM
Константин Соломатин
Константин Соломатин - avatar
+ 2
Same here
6th Jan 2019, 5:07 AM
Gustave A C/D C ☢️ 🛸♨️🛸🛸
+ 1
I’m sure its Sololearns server or might their upstream/downstream that cant handle so many users. Since i started here 5-7 years ago so many new members has joined which force Sololearn to improve their servers etc. Simpel logic since we’re so many with the same issue and as i see most or all of us have a conection wich can handle a lot more than a single app Best of all luck to all Happy Chritsmas 2022 and Coding 😉
5th Dec 2022, 12:08 AM
{Short Break atm} Claus Arnt Rasmussen
{Short Break atm} Claus Arnt Rasmussen - avatar
Same here in India :(
10th Feb 2018, 2:24 AM
Priyank Prajapati
Priyank Prajapati - avatar
Can someone fix this not connected error pls
27th May 2018, 5:14 AM
Durosomo Abdulrasaq
Durosomo Abdulrasaq - avatar