+ 23

[SOLVED] I want to know activity duration of moderators.

Sometimes we need quick action in Safe thread. So may I know which moderators are online for a particular duration?

29th Nov 2019, 7:08 AM
A͢J - avatar
8 Answers
+ 22
This question seems to be coming up more and more so once again I say what I always say: we are human beings first with real life commitments and responsibilities. Some of us have families to take care of. Some of us work long hours. Some of us don't speak very much but do a lot of work in the background. The point I'm trying to make is we can't make a definitive time table for each active moderator because schedules change, life happens, school, etc. I'm not trying to be disrespectful but I have gotten multiple DMs from some users who think I'm here 24/7. Or think I work for Sololearn. We are volunteers who give our time as best we can. Sometimes an issue won't be taken care of immediately. Maybe it will take a few hours or so to get someone on it. That's OK. Just keep reporting the issues you see and know that we'll address the issue as soon as possible, which may not be immediately but will eventually happen
29th Nov 2019, 3:20 PM
Ace - avatar
+ 14
And if you are talking the urgency of report by linking the last report of your about harassing the user let me remind you that thing can be solved first by these ways 1) block the user who harassed or sending you inappropriate messages in direct message feature 2) take screenshot and mail it to [email protected] by describing the situation 3) if too urgent and deactivation of that account is needed instantly report in safe thread or contact any moderator when he will come online will respond to it. 4) other issues then this can be wait for moderators to be active spamming and abusive tone too can solve by these way so no need for knowing the activity duration. Else if you think it's should be take down immediately then reality at discord and ping sololearn MOD if the case need urgent attention we will respond to that
29th Nov 2019, 8:44 AM
MsJ - avatar
+ 12
🅰🅹 - ɪ'ᴍ ᴄʀɪᴍɪɴᴀʟʟʏ ɢᴏᴏᴅ! There is no any reports which found to be not dealt with. Safe thread all reports are taken down like code plagiarised and other and if some are pending then it will be solved soon You think only few are active there are many who worked in shades. If you think that more moderators required then mail [email protected] as your feedback
29th Nov 2019, 8:51 AM
MsJ - avatar
+ 11
Thank You Mohit the coder (M.S.D) I would like to suggest some name to Sololearn for new moderators. I think we need some more moderators. I am saying because I am spending more than 15 hours on Sololearn and looking matters.
29th Nov 2019, 8:57 AM
A͢J - avatar
+ 10
I (as well as others) constantly check Mod-Bot's reports. I'm unsure of the mods' activity on the thread, as I haven't been as active there myself - but I do occasionally skip by and tidy up the thread (via removing resolved reports and logging pending reports through Mod-Bot).
27th Mar 2020, 10:46 AM
Fox - avatar
+ 9
🅰🅹 - ɪ'ᴍ ᴄʀɪᴍɪɴᴀʟʟʏ ɢᴏᴏᴅ! There is no need to know about the activity duration it when an mod will be online as if any matter is reported to the thread it will get solved in least time by the active moderator in that time period. If you feel the matter is need instant reaction you can report in discord server and see the active mods status there but IMHO that situation will not occurs mostly as many mods who are looked and address the issues in safe thread
29th Nov 2019, 8:39 AM
MsJ - avatar
+ 7
Mohit the coder (M.S.D) Thank You for the information but there's still so many report are pending in Safe thread which need to take action. We have more than 100 moderators but only few are active which is not enough because now a days Sololearn spreading and so many wrong things are coming.
29th Nov 2019, 8:45 AM
A͢J - avatar
+ 3
Ace Thank You sir for your reply.
29th Nov 2019, 4:00 PM
A͢J - avatar