[Solved]Why can't I message anyone in SoloLearn? | SoloLearn: Learn to code for FREE!

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[Solved]Why can't I message anyone in SoloLearn?

I can't message anyone. Whenever I type in a message and click on send it shows me Try again error. Even if the other person follows me still we can't message each other. How to solve this? What is causing this?

1/17/2021 5:18:11 PM

It's Roy

40 Answers

New Answer

+21

I just understood after a bit of research! I want to tell everyone that this is not a bug(exceptions might be there for few users). I am sure because I have a 1+ year old account and I opened after many days and tried to message someone. And it worked! Firstly, activation and being able to message are different things. If you are able to upvote in here, your account is already activated. However, messaging is different and needs 30 days after activation of your account! For people who can't use it: 1. Please use the app for 30 days and you shall be able to message! 2. It might still be a personal bug for you so please email them and they shall solve it. Hope it helps! Ps: Also as Krishna Therokar said it might be a problem with your android version as well, but its highly unlikely. I have tried on devices running as low as Android 6.0 and the messaging still works fine! Below that, it may cause some compatibility issues(speculation).

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It's Roy You've joined sololearn 9 days ago. Means your account isn't activated yet! Wait for 20 more days! Till then, keep learning. Wishing you happy Coding! -Krishna Therokar Ps Alphin K Sajan & @Krish That message bug is 6 months old and it's fixed many months ago! Edit: Krish [less active] If you're using android then Probably your android version is low! It's working perfectly in higher versions. (As I have both higher & lower version, I can see the difference)

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It's Roy Its a bug we all are frustrated of it. You can report it in the sl app through the feedback section or you can also mail then to [email protected]

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There can be more problems: 1. A bug - try to contact SoloLearn per mail or be patient, maybe resolved it soon :) 2. Maybe not activated account, Try to control email and activate. 3. SoloLearn added new security measures for new users, to prevent spam - just learn and become familiar with SoloLearn, If I'm not mistaken it will be unlocked with level 7 or more. Hope I helped you. Happy coding and happy Sl journey :)

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Sonic not that i am able to send messages but many times it doesn't go says try again that's a bug 😫😫

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It's Roy 1. Yeah 2. 7, 8, 10 3. Yes 4. Yes 5. No

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It's Roy worst UX experience in my opinion they could've just wrote it will take 30 days :( to unlock msg πŸ˜… Btw I can't send msg as well it says active your account and keep learning to unlock msgs. (Of course account activated)

+6

I Am AJ ! Though it's not officially declared by Sololearn that it'll take 30 days, I'm saying this from my experience (with 3 accounts). Their email reply is bit confusing.

+5

Krishna Therokar I still face that bug 😭😭

+5

Sonic My account is 1 year + old And that bug is not like i am not able to chat. Messages goes but after many tries and re-sending it again and again.

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It's Roy Yeah it happens with me too Sometimes when I try to post an answer/comment it tells me i am offline It's really frustrating 😀😀 Note: Sometimes

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It's Roy You can mail them at [email protected] I frequently mail them and they reply in 2-3 days. We all can mail them about this issue so that this matter can come to their notice. We can also report a bug from this app in the feedback section.

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You just need to be in a specific level,like level 4 or 5...

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What i mean is that u should have or be in a specific level or reach a specific xp

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Man Of Ξ›ctionπŸŒͺπŸ‘½οΈ [TheBloodCoders] That's what I was thinking! Why they don't simply write that it'll take 30 days to unlock msg. It's really confusing 😐

+4

Or 4. This is a new account and you have got in trouble with SL before (may not apply to you)

+4

Krish [less active] Ok let's mail them including this thread's link and bring the matter to their notice. After all, we want this app to be better. I will drop a mail today, you also drop one. Sonic we need your help and if you are comfortable, then I would admire if you dropped a mail too ☺️.

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Krish [less active] but you're level 16! How come you are not able to DM?

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Krish [less active] maybe it's a bug and maybe there are time quotas for messages to prevent spam. I don't know.

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Diamond Garcia I didn't say it definitely is a bug but that it could be. Yes you have a point. However, as far as I know, the dev team of SL isn't that large, so it's still possible although not probable that it could be an unaddressed bug that has been in the system since the last update. Having said that, I generally agree with It's Roy .