5 AnswersNew Answer
First of all you should try to analyze how you got infected. And from there analyze if it is something feasible. Did you download an APK from an unknown source or did something that compromised your phone? If so, it is very likely that the antivirus that is distributed in the Playstore can not do much for you. And also in that case I would backup my stuff before doing a hard reset. In any case you should check the connection and its configuration beforehand. In the same way try to log in others networks to discard options. Another point to keep in mind is if you could connect normally before and if your device has not suffered any physical damage. In any case this is only conjecture, and if there is someone already lending you help in a thread there is no need to post a new topic that does not fall within the definition of the forum.
Why are you creating Duplicate of your thread. I think @Marley is trying to resolve your issue on your previous thread. Your Previous Thread Read these threads to learn about the Q&A post guidelines. Thank you! https://www.sololearn.com/discuss/321242/?ref=app https://www.sololearn.com/Discuss/593497/?ref=app https://www.sololearn.com/Discuss/333866/?ref=app
How explain and how are you referring as they??
the other one is questioning about the issue of the problem the other is question is about malware virus.
nope,they are different question.