+ 1

I can not comment one code

I wanted to write a comment to a code, but the app says "no connection", even if I have it. It only happens when I try to comment a code. What should I do? Thank you in advance for your help

24th Oct 2020, 8:52 PM
Clara Schumann
Clara Schumann - avatar
12 ответов
+ 8
I’m sorry, this is a bug :( 1. restart your device 2. delete and reinstall SoloLearn 3. contact info@sololearn.com
24th Oct 2020, 11:09 PM
Galaxy-Coding (inactive)
Galaxy-Coding (inactive) - avatar
+ 3
Have you updated the latest version?
24th Oct 2020, 9:08 PM
Samira
Samira - avatar
+ 3
Make sure that your sololearn account is activated and also your net connection.
25th Oct 2020, 3:17 PM
Aditya
Aditya - avatar
+ 1
Try using the web version of SL or delete the app and download it again
24th Oct 2020, 9:07 PM
...
... - avatar
+ 1
Ups, I did't notice there was a new version! Thank you! If it will still not work, then I'll delete and download the app again, thank you all!
24th Oct 2020, 9:10 PM
Clara Schumann
Clara Schumann - avatar
+ 1
Is that happening for all codes or a single one code?
24th Oct 2020, 9:35 PM
Jayakrishna 🇮🇳
+ 1
Sometimes and rarely it happens like that for some. SoloLearn Devs only can say.. You may be do it later.. You can ask by mailing to SL. Try in others code also.. If the same problem exists, you should mail to info@sololearn.com for the bug. If the code is your own code, try to make new copy and try add comments.. May it works...
24th Oct 2020, 9:48 PM
Jayakrishna 🇮🇳
+ 1
Yeah
25th Oct 2020, 5:26 PM
Elena IVANOVA
Elena IVANOVA - avatar
+ 1
Had the same issue, but I realized that I had not Activated by account. Perhaps you should look for the activation email and activate your account. Worked for me! Cheers!
20th May 2023, 6:18 PM
KilaSiku
KilaSiku - avatar
0
Hi, I tried all your suggestions, but unfortunately none worked... I still can not comment on app a code I would like to comment...
24th Oct 2020, 9:30 PM
Clara Schumann
Clara Schumann - avatar
0
[edit] I've just tried to comment another code: it worked. But I'm still not able to comment the code I wanted to comment: I receive the same message "no connection", only for that code...
24th Oct 2020, 9:39 PM
Clara Schumann
Clara Schumann - avatar
0
Thank you really much for your help, then I'll wait till tomorrow, and eventually report the problem to SL. The code I'm trying to comment is not mine, however, but it's similar to mine... that's why I really wanted to comment it😆 Thanks again, and good night/have a nice day (it's night here in Europe, I don't know which time is in your country)
24th Oct 2020, 9:54 PM
Clara Schumann
Clara Schumann - avatar