I can't edit my profile | Sololearn: Learn to code for FREE!
+ 3

I can't edit my profile

Whenever I press "Save" after pressing "Edit Profile", an error occurs. "Error. An error occurred while processing your request." It doesn't matter whether I change my name, email, profile picture, password or nothing, the error always occurs.

13th May 2020, 10:42 AM
Nikor
9 ответов
+ 13
may be your phone is lagging with cache or virus. download the true sololearn app from it's official website. I know similar app like sololearn it contain virus
13th May 2020, 5:53 PM
Jano c͓̽o͓̽d͓̽e͓̽r͓̽
Jano c͓̽o͓̽d͓̽e͓̽r͓̽ - avatar
+ 2
it might be a problem with the servers. Just try later.
13th May 2020, 10:52 AM
Almina Gökçe Çiçek
+ 1
Daljeet Singh Yes
13th May 2020, 12:41 PM
Nikor
0
I checked by editing my profile and it worked (edited) from app try Clearing your Cache and see if it works? WARNING: I mean Cache not Data
13th May 2020, 11:04 AM
Daljeet Singh
Daljeet Singh - avatar
0
Daljeet Singh Tried it and it didn't work, sadly
13th May 2020, 11:16 AM
Nikor
0
:( Neikro Dent are you trying from web (sololearn. com) ?
13th May 2020, 12:21 PM
Daljeet Singh
Daljeet Singh - avatar
0
I thought so, its not working Neikro DentReport to : info@sololearn.com //As I'm not sure since when it's happening so we have to wait till some users share some info or sololearn reacts to the mail edit: in the meantime you can edit your profile from app :) edit2 : Neikro Dent Almina Gökçe Çiçek this is what I found recently in Q&A : https://www.sololearn.com/Discuss/2292094/?ref=app https://www.sololearn.com/Discuss/2292186/?ref=app
13th May 2020, 12:53 PM
Daljeet Singh
Daljeet Singh - avatar
0
network error check your device
14th May 2020, 5:05 PM
Amelye L Mhagama
Amelye L Mhagama - avatar
0
Try again after sometime,
15th May 2020, 9:50 AM
Mohsin Uddin
Mohsin Uddin - avatar