+ 2

Sololearn Logout Problem

Hello guys, good evening. Today I'm facing very silly problem with sololearn. I don't know why my sololearn account is logging out every time even I didn't do that. I'm logging my account but after some time when I see this is logged out. What's the problem there. Is this a bug or something else? Have you guys also facing this same problem or not🤔? Team Sololearn, Help me

27th Nov 2021, 3:23 PM
Adarsh Addee
Adarsh Addee - avatar
5 Respostas
+ 2
It hasn't happened to me so far. What version are you using (android, ios, web)? You can report bugs using the in-app feedback function or via mail to info@sololearn.com.
27th Nov 2021, 3:25 PM
Simon Sauter
Simon Sauter - avatar
+ 2
I'm using the newest android version, too. Have you tried the usual (deleting cache, reinstalling, restarting your phone, etc)?
27th Nov 2021, 3:28 PM
Simon Sauter
Simon Sauter - avatar
+ 2
I had the same problem a few weeks updates ago (Android): I got auto signed out after ~30 min. I emailed them – 1 or 2 weeks later it had been fixed.
27th Nov 2021, 3:46 PM
Lisa
Lisa - avatar
0
Simon Sauter I'm an android user and im using latest version of sololearn. But I don't know why this is happening🤔?
27th Nov 2021, 3:26 PM
Adarsh Addee
Adarsh Addee - avatar
0
Let me do this😁. Thank you guys
27th Nov 2021, 4:06 PM
Adarsh Addee
Adarsh Addee - avatar