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+ 1

How can i cancel this purchase? I have been charged without notice

Cancel purchase

21st Apr 2020, 1:03 AM
Priatna Suardi
Priatna Suardi - avatar
12 Respostas
+ 4
Go to google play , and there check for your purchase options, there select sololearn and there you can cancel it.....
21st Apr 2020, 1:21 AM
Raj Kalash Tiwari
Raj Kalash Tiwari - avatar
+ 2
I don't think that you never clicked anything ;) Maybe you clicked on the free trial version. But to contact sololearn will be the best.
21st Apr 2020, 2:12 AM
Denise RoƟberg
Denise RoƟberg - avatar
+ 2
Goto googleplaystore click subscriptions and click cancel
21st Apr 2020, 2:59 AM
sid
sid - avatar
+ 2
You can cancel it in trial period...Trial period is of 3 dat during trail period you can cancel it anytime..After that they will charge you and also during that you can cancel your subscription
21st Apr 2020, 6:06 AM
Akshita Patel
Akshita Patel - avatar
0
Priatna Suardi Do you mean sololearn pro? And what have you clicked?
21st Apr 2020, 1:21 AM
Denise RoƟberg
Denise RoƟberg - avatar
0
I never clicked anything..it just billed to me, i wanted to refund... i know how to cancel subscription.
21st Apr 2020, 1:59 AM
Priatna Suardi
Priatna Suardi - avatar
0
I did last weekend.. they havent got back to me
21st Apr 2020, 2:09 AM
Priatna Suardi
Priatna Suardi - avatar
0
Unfortunately, the bill goes to my phone bill.. so i didnt recognize it until it dues.
22nd Apr 2020, 10:08 AM
Priatna Suardi
Priatna Suardi - avatar
0
Priatna Suardi I think this should help you: https://www.sololearn.com/faq/#q6 Otherwise you need to contact Sololearn.
22nd Apr 2020, 1:06 PM
Denise RoƟberg
Denise RoƟberg - avatar
0
i believe you. I could have purchased without noticing. From time time to time ad pops up to buy PRO. And if you tap cross(X) it wonā€™t close pop up but goes through process of buying pro version. If you donā€™t restrict auto pay on your app then you will actually end up buying.
22nd Apr 2020, 8:34 PM
\ā€¢/
\ā€¢/ - avatar
0
They actually conning people.. 1 year in advance!! .even the most popular course charge one month at a time
25th Apr 2020, 3:15 PM
Priatna Suardi
Priatna Suardi - avatar
0
I didnt plan to subscribe
18th May 2020, 9:00 AM
Priatna Suardi
Priatna Suardi - avatar