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+ 22

Why is the Sololearn app so slow?

Since I started using Sololearn, there was not a single time where I used the app and it never had speed issues. At the beginning, I thought it was always my fault or my internet's fault. But now I've tested with a variety of different setups, and with internet with 100Mbps, and sololearn still presents connection issues, or really low speed in challenges. Can someone explain me why this is the case? Is someone experiencing the same thing? Thank you.

6th Dec 2019, 5:29 PM
Gonçalo Magalhaes
Gonçalo Magalhaes - avatar
84 Respuestas
+ 19
I experience long pauses between questions in challenge sometimes (up to 10 sec).
6th Dec 2019, 5:44 PM
KseniaT
KseniaT - avatar
+ 19
Don't worry, almost all of us open Sololearn everyday and then press that "Try again" button again and again ūüėā The app has improved it's UI in different attempts and we've heard of bug fixes as well, but it's really expected that this network issue will be solved soon
7th Dec 2019, 6:07 AM
Humayraūüáßūüá©
Humayraūüáßūüá© - avatar
+ 12
It is very slow for me too ‚ėĻÔłŹ This is why sometimes I don't want to open this app - waiting 5-10 seconds is killing me.
7th Dec 2019, 9:31 AM
Igor Makarsky
Igor Makarsky - avatar
+ 10
It is online and the server of Sololearn is slow and unresponsive due to huge num of users. For some it may not be that much slow/unresponsive for some there can be higher due to various issues.
6th Dec 2019, 5:32 PM
‚ėÖ¬ęD.Connect_Zone¬Ľ
‚ėÖ¬ęD.Connect_Zone¬Ľ - avatar
+ 9
why would i use sololearn in computer when my computer has better enviroment to work with in the first place ? i basicly use sololearn to code when i cant use my computer.
6th Dec 2019, 6:00 PM
Taste
Taste - avatar
+ 8
‚ėÖ¬ęD.Connect_Zone¬Ľ I get it, but the speed of the app is an issue that should be addressed, I believe some users may even give up due to this, because it gets frustrating. Maybe we can all help! :P
6th Dec 2019, 5:44 PM
Gonçalo Magalhaes
Gonçalo Magalhaes - avatar
+ 7
We should all be very gladful for we are getting a very awesome platform or community for free. Just keep pro version aside!
6th Dec 2019, 6:08 PM
Rohit
+ 6
isko uzun The fault is most definitely not on my phone...
6th Dec 2019, 5:41 PM
Gonçalo Magalhaes
Gonçalo Magalhaes - avatar
+ 5
KseniaT wow. 10 seconds is too slow.
6th Dec 2019, 11:22 PM
Sonic
Sonic - avatar
+ 5
The speed has improved over the last year for me but is still not perfect.
6th Dec 2019, 11:25 PM
Sonic
Sonic - avatar
+ 5
The speed or connectivity issues have been going on for at least one and a half years now. I think it started when they introduced PM. We all believed for a while that it's our internet's fault - because Sololearn's sloppy error messages just *always* told us this, no matter what was really the cause. My half-joking idea back then of what was going on: https://code.sololearn.com/cf1MjpigY9he/?ref=app They have now switched some of the messages to something like, 'Whoops, something went wrong', but in some situations, you'll still get YourInternetException. In the last few months, it has been better (not perfect), they must have done something.
7th Dec 2019, 9:10 AM
HonFu
HonFu - avatar
+ 5
Dont worry...Just try to reconnect back and continue your match. It will not ruins your game
8th Dec 2019, 3:32 AM
Saiful Sajis
Saiful Sajis - avatar
+ 5
I Know They Are Using Microsoft Azure Servers As Main Servers For Sololearn Platform Or Maybe ASP.NET,Especially If You Opened It From PC,Sometimes They Fix Somethings In Sololearn,So Errors Appear If You Opened Website From PC And They Are Fixing The Website. For Other Reasons:The Number Of Users in Sololearn Is Big And The Requests Between Sololearn App/Sololearn Website And User May Takes Long Time Cause He Respond To Other Users Requests!!! Requests In Sololearn Is: - Discussing - Create/Edit/Upload/Save/Share Codes - Compiling Code - Chatting - Discussions - Courses That Offered,They Are Requested From The Server - Challenges Sorry If I Did Wrong To Sololearn Dev Team,I Just Wanted To Explain What Is Going!!! PS: I'm Not Working With Them!!!
11th Dec 2019, 4:24 PM
Rabia Alhaffar
Rabia Alhaffar - avatar
+ 4
sometimes due to network problem
7th Dec 2019, 10:28 AM
Edwin Chris
Edwin Chris - avatar
+ 4
I dont think its network related because evem doing a simple app upgrade has issues...
7th Dec 2019, 7:37 PM
Alfred Juma
Alfred Juma - avatar
+ 4
The AI robot hasn't yet understood that it's usually Sololearn what's slow, not the individual pcs, smartphones or wlans. This is old news too.
15th Dec 2019, 12:49 PM
HonFu
HonFu - avatar
+ 3
HonFu your Sololearn exception handling code is brilliant ūüėĀ It is nice to hear that it is at least getting better. I am not an experienced user, so I haven't been in Sololearn long enough to see the improvements. But if it was worse a few months ago, I imagine how frustrating it was. I do enjoy the Sololearn app, don't get me wrong. It just seems to lack performance.
7th Dec 2019, 12:55 PM
Gonçalo Magalhaes
Gonçalo Magalhaes - avatar
+ 3
Same with meūüė£
7th Dec 2019, 2:35 PM
Gully Coder
Gully Coder - avatar
+ 3
I cant do some challenge with that problem :<
7th Dec 2019, 4:57 PM
Alfred
Alfred - avatar
+ 3
Alfred I feel your frustration.
7th Dec 2019, 5:10 PM
Gonçalo Magalhaes
Gonçalo Magalhaes - avatar