+ 9

Lost all progress

Hello, I have done like 10 or 12 lessons in the „python for beginners” course and after the last update all of my progress was lost. I kept all of my achievements, but the app wants me to start from lesson 1, does anyone have similar problem and maybe know what should I do? Thanks a lot.

8th Jan 2022, 10:04 AM
V3spy
V3spy - avatar
23 Answers
+ 6
Check the mail which was sent by Sololearn.
8th Jan 2022, 10:11 AM
Simba
Simba - avatar
+ 5
Perfect ! I wrote to them too, i was following « python for beginners » just like you and lost everything ! I’ll keep you updated too !
8th Jan 2022, 6:09 PM
Guy Guy
+ 5
Same problem on my side (also with python for beginners). Reinstallation didn't help.
9th Jan 2022, 1:06 PM
Arthur
+ 4
Nope, noone here knows. Contact sololearn: [email protected]
8th Jan 2022, 10:06 AM
Slick
Slick - avatar
+ 4
I have exactly the same problem :(
8th Jan 2022, 5:55 PM
Guy Guy
+ 4
I’m experiencing the same thing… let me know if you have any updates
8th Jan 2022, 6:35 PM
Tianxin Wu
+ 4
i got this! its so sad because i made so much progress and i dont wanna have to do it again
9th Jan 2022, 7:35 PM
Aiken
Aiken - avatar
+ 4
I simply just started again.. helped to tell myself that it was a refresher. Of course, skipped most of the illustration exercises to proceed faster
9th Jan 2022, 7:41 PM
Yemisi
+ 4
Same here - have emailed but no response. Im using the pro trial at the moment and am really surprised there has been no response so far
10th Jan 2022, 8:23 PM
ErraticallyRndm
+ 4
Same thing here ! They explained everything and apologized. Everything is in order now !
14th Jan 2022, 8:21 PM
Guy Guy
+ 3
Yup, did that already - didnt help :(
8th Jan 2022, 10:15 AM
V3spy
V3spy - avatar
+ 3
I wrote them an email today, so when they reply I can let you know what they said.
8th Jan 2022, 6:08 PM
V3spy
V3spy - avatar
+ 3
Same here with Python for begginers. Wrote to the info mail... I hope they will fix it
9th Jan 2022, 5:07 PM
Tereza Řeháková
+ 3
Didnt work
9th Jan 2022, 10:48 PM
Guy Guy
+ 2
I have the same problem
9th Jan 2022, 1:08 AM
Xiao Mu
+ 2
Contact with support [email protected] Or reinstall app
9th Jan 2022, 9:24 AM
Bohdan Pylyp
Bohdan Pylyp - avatar
+ 2
Someone I know got this
9th Jan 2022, 5:45 PM
owo
+ 2
If anyone is still interested in finding the answer to our problem, I just got an email from the support saying that they synced my progress and indeed they did! Hope everyone experiencing this issue got their progress back too. Thank you all for contributing to this post. Keep learning!
14th Jan 2022, 4:11 PM
V3spy
V3spy - avatar
+ 1
thx
8th Jan 2022, 10:09 AM
V3spy
V3spy - avatar
+ 1
Reinstalling the app doesnt work. They havent been very responsive and Im experiencing the same issue - Ive asked them to sync my progress sinilar to V3spy - hope that works and thanks for the suggestion.
26th Jan 2022, 11:14 AM
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