+ 4

I can't switch to Pro (SOLVED).

I bought a 1 month membership in Pro, it was not activated.Could you help?

26th Nov 2023, 12:24 PM
Bilal
Bilal - avatar
16 Answers
+ 8
Bilal Quantum go to Manage Subscriptions tap on and Hold .. should activate your pro subscriptions
26th Nov 2023, 3:30 PM
BroFar
BroFar - avatar
+ 7
Glad to see it worked Quantum .. I don't know why but success.
26th Nov 2023, 5:07 PM
BroFar
BroFar - avatar
+ 5
PRO membership should automatically activate in app. You can contact the support team through the app by going to 'Hamburger menu -> Feedback' or emailing them at [email protected] 👍
26th Nov 2023, 1:10 PM
Keith
Keith - avatar
+ 4
ADISA NURENI OLANIYI To start a code challenge go here: Community -> Start a Code Challenge Otherwise please stay on topic and if you have a question you can start a new topic 👍
27th Nov 2023, 12:00 PM
Keith
Keith - avatar
+ 2
Quantum Bummer 😕 Hopefully they get back to you soon.
26th Nov 2023, 1:36 PM
Keith
Keith - avatar
+ 2
BroFar Ehmm, that was something new to me😳Why does it have to be hidden that way?
26th Nov 2023, 4:46 PM
Jan
Jan - avatar
+ 2
I better not stop that subscription any more at any time😂😂
26th Nov 2023, 4:55 PM
Jan
Jan - avatar
+ 2
You're welcome Bilal
26th Nov 2023, 7:23 PM
BroFar
BroFar - avatar
+ 1
BroFar thank you very much it is done now
26th Nov 2023, 7:19 PM
Bilal
Bilal - avatar
+ 1
Bilal , Please add "[Solved]" to the title of your post, so that people who help know they don't need to open it and people with the same problem know they can find the solution inside.
26th Nov 2023, 8:48 PM
Rain
Rain - avatar
0
Well, I bought a hole year pro membership two days ago that hasn't been activated yet, so I expect Google Play will refund the money when they automatically cancel it after three days. I wonder if sololearn has abandoned their pro membership option, but then there is no reason to advertise with it.
26th Nov 2023, 12:52 PM
Jan
Jan - avatar
0
So do you think I should wait?
26th Nov 2023, 12:54 PM
Bilal
Bilal - avatar
0
because it seems so ridiculous to me
26th Nov 2023, 12:55 PM
Bilal
Bilal - avatar
0
Bilal Yes, I think you should wait, because Google Play will cancel it if it hasn't been activated by sololearn within three days.
26th Nov 2023, 1:02 PM
Jan
Jan - avatar
0
Ok, thank you
26th Nov 2023, 1:04 PM
Bilal
Bilal - avatar
0
Keith I already did that after the purchase, and I haven't received any response or anything yet.
26th Nov 2023, 1:31 PM
Jan
Jan - avatar