Lost all progress

Question

Hello, I have done like 10 or 12 lessons in the „python for beginners” course and after the last update all of my progress was lost. I kept all of my achievements, but the app wants me to start from lesson 1, does anyone have similar problem and maybe know what should I do?
Thanks a lot.

Answer 1

Check the mail which was sent by Sololearn.

Answer 2

Perfect ! I wrote to them too, i was following « python for beginners » just like you and lost everything !

I’ll keep you updated too !

Answer 3

Same problem on my side (also with python for beginners).
Reinstallation didn't help.

Answer 4

Nope, noone here knows. Contact sololearn: [e-mail]

Answer 5

I have exactly the same problem :(

Answer 6

I’m experiencing the same thing… let me know if you have any updates

Answer 7

i got this! its so sad because i made so much progress and i dont wanna have to do it again

Answer 8

I simply just started again.. helped to tell myself that it was a refresher. Of course, skipped most of the illustration exercises to proceed faster

Answer 9

Same here - have emailed but no response. Im using the pro trial at the moment and am really surprised there has been no response so far

Answer 10

Same thing here ! They explained everything and apologized. Everything is in order now !

Answer 11

Yup, did that already - didnt help :(

Answer 12

I wrote them an email today, so when they reply I can let you know what they said.

Answer 13

Same here with Python for begginers. Wrote to the info mail... I hope they will fix it

Answer 14

Didnt work

Answer 15

I have the same problem

Answer 16

Contact with support [e-mail]
Or reinstall app

Answer 17

Someone I know got this

Answer 18

If anyone is still interested in finding the answer to our problem, I just got an email from the support saying that they synced my progress and indeed they did! Hope everyone experiencing this issue got their progress back too. Thank you all for contributing to this post. Keep learning!

Answer 19

thx

Answer 20

Reinstalling the app doesnt work. They havent been very responsive and Im experiencing the same issue - Ive asked them to sync my progress sinilar to V3spy - hope that works and thanks for the suggestion.