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Version prueba

Hola, He activado la version prueba PRO y me ha retenido del banco 52.99 euros la suscripcion anual. Yo me suscribi a una version gratuita pro, no sabía que me iban a facturar sin finalizar. ¿Alguien sabe que ocurre?¿como hacer para que devuelvan el dinero?

16th Aug 2021, 3:51 PM
Alvaro Prieto Sanchez
3 Answers
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Did you cancel in time? Only the first two weeks are free. After that you get billed unless you cancel in time. If you did, contact sololearn's support.
16th Aug 2021, 4:02 PM
Simon Sauter
Simon Sauter - avatar
+ 1
Actually i suscribed today to free trial but i got invoiced one started the free trial (not at the end) is that normal? Simon Sauter
16th Aug 2021, 4:41 PM
Alvaro Prieto Sanchez
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No, that shouldn't happen. Contact sololearn's support. [email protected]
16th Aug 2021, 5:29 PM
Simon Sauter
Simon Sauter - avatar