Version prueba

Question

Hola,
He activado la version prueba PRO y me ha retenido del banco 52.99 euros la suscripcion anual.
Yo me suscribi a una version gratuita pro, no sabía que me iban a facturar sin finalizar. ¿Alguien sabe que ocurre?¿como hacer para que devuelvan el dinero?

Answer 1

Did you cancel in time? Only the first two weeks are free. After that you get billed unless you cancel in time.
If you did, contact sololearn's support.

Answer 2

Actually i suscribed today to free trial but i got invoiced one started the free trial (not at the end) is that normal? Simon Sauter

Answer 3

No, that shouldn't happen. Contact sololearn's support.
[email protected]