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+ 17
Would be a first, though. I can't remember having seen communication about *any* issue, no matter how long it persisted you or how many people inquired about it on a daily basis.
16th Dec 2019, 10:00 AM
HonFu
HonFu - avatar
+ 12
Mirielle🐶 [Inactive], are you generally going through life like this? Just accepting whatever comes your way, not even wondering about anything? If everybody felt like this, nothing in society would ever change. And actually we do have a change here, because a while ago you *could* offer quizzes for all the languages that have challenges. However, the problem seemed to be that the quizzes weren't reviewed for many months and people kept asking about that in q&a. And instead of revamping the review system or assigning special mods to the task or whatever, they just turned the option off suddenly, and never ever even wrote any reason themselves (like always). The whole thing is just a huge negligence. But of course it's easier to blame the users commenting on this negligence.
16th Dec 2019, 10:48 AM
HonFu
HonFu - avatar
+ 11
Mirielle🐶 [Inactive], when an app offers more than ten languages and also offers challenges for most of them, and you can write, run, and store code for most of them, but you can only offer quizzes for two, I think it's very natural for users to wonder why that is. Just shrugging it off would rather make me wonder if the user is making proper use of their brain capabilities.
16th Dec 2019, 10:34 AM
HonFu
HonFu - avatar
+ 7
~ swim ~ they don't even read the messages. I contacted them twice on their email but I got the same auto-generated answer. There are many other problems that need to be fixed, but so far the only thing that has changed in years is the UI, other than that the content is exactly the same, without any updates (none that I've seen).
16th Dec 2019, 10:41 AM
Aymane Boukrouh
Aymane Boukrouh - avatar
+ 7
~ swim ~ I would say it as good idea but as the official might have some other priorities. For now we moderators can help in do so and remove that repeating answer's. For adding this to their knowledge mail them if they Will not reply dont worry much the will notice for sure
16th Dec 2019, 5:10 PM
MsJ
MsJ - avatar
+ 6
Good point ~ swim ~ , I think the same concept can be implemented for certificates. A notice can be displayed in the lesson just before showing the certificate. Might ease down the frequency of certificate related question, hopefully 🙏
16th Dec 2019, 10:45 AM
Ipang
+ 6
Whatever the priorities may be, they could generally help themselves if they took PR a bit more seriously. Can't be too much trouble to dish out a little newsletter from time to time, telling people what's taking so long, repairing problems that are bothering people. Giving a hint what they're working on, what we can look forward to. What happens instead is, you open the app one day and the interface looks different, or half the functionality of something is gone, or nothing ever changes although there are things that should, and never a single word about the why of all of it. As it is, it just looks like they don't really care.
16th Dec 2019, 5:23 PM
HonFu
HonFu - avatar
+ 6
Mohit the coder (M.S.D), I don't think that positivity or negativity play a big role here. Because when there is ZERO communication with the people you want to sell your pro mode to, that can hardly be interpreted arbitrarily. The 'communication glass is verifiably empty', so to speak.
16th Dec 2019, 5:58 PM
HonFu
HonFu - avatar
+ 5
~ swim ~ I think you accidentaly tagged someone else 😂
16th Dec 2019, 10:47 AM
Aymane Boukrouh
Aymane Boukrouh - avatar
+ 5
@certificates: That's for once a reoccurring question I don't understand, because I believe that should be a no-brainer. ;-) Everybody went to school, right? Could you pay xp to pass a test? Or read a bunch of comments that just gave you the answer? Probably not, right?
16th Dec 2019, 10:52 AM
HonFu
HonFu - avatar
+ 5
I guess the devs were too busy working on the new App features. They must have some sort of prioritization method for features/enhancements.
17th Dec 2019, 10:01 PM
Sonic
Sonic - avatar
+ 4
i don't even think sololearn developers check the Q&A for them to know the frequently asked questions, they might have done that if they check the Q&A like we do
16th Dec 2019, 1:54 PM
✳AsterisK✳
✳AsterisK✳ - avatar
+ 4
✳AsterisK✳, if you consider that these questions are asked here every single day, and sometimes not only once, it's hard to imagine no one has written them an e-mail about the issue. More likely, their folder is overflowing from such emails.
16th Dec 2019, 2:19 PM
HonFu
HonFu - avatar
+ 4
HonFu maybe if we do that, it might trigger em to do as suggested by ~ swim ~
16th Dec 2019, 2:32 PM
✳AsterisK✳
✳AsterisK✳ - avatar
+ 4
function dismiss(event_incoming_nagging_mail) { return standard_reply; }
16th Dec 2019, 2:43 PM
HonFu
HonFu - avatar
+ 4
HonFu be positive man. Well your point of view is absolutely correct and seeing same threads and questions very frustrating. But the community should also look over that and ask questions with an manner that it attract to answer by showing descent try or by showing some information which helps to answer. Questions like quiz factory not accepting quizzes in particular language and use of certificate has obvious answer which we can accept to be known to them. Reparing problems and news letter are the things which can make app more interesting to use you can share your suggestion and if you already done that then hope for the best. Thinking in negative way can't really help much. But we can hope for the best at least and do involved in coding much
16th Dec 2019, 5:44 PM
MsJ
MsJ - avatar
+ 3
~ swim ~ this are really great features, i just updated the app, and notice the update, i don't know what to say to be precise
16th Dec 2019, 7:10 PM
✳AsterisK✳
✳AsterisK✳ - avatar
+ 1
عيني عباس عباس don't spam in random threads and if you have anything related with the topic then post else continues action to Post spammy answers can tends in the direction of Closing of your account
16th Dec 2019, 4:54 PM
عباس عباس
عباس عباس - avatar
+ 1
I completely agree with you, however, the code coach must have taken some time to implement.
17th Dec 2019, 11:42 PM
Fernando Pozzetti
Fernando Pozzetti - avatar
0
HonFu i think sololearn should be a little bit of an open source (i don't mean there codes) with things they want to pish on the app, that might be a good start, am not sure if some of there staff use sololearn daily, just to keep the community in check
16th Dec 2019, 6:07 PM
✳AsterisK✳
✳AsterisK✳ - avatar