If you use the report function it goes directly to SoloLearn. We moderators dont see it and some SL employee acts on it directly and might contact you about it. The moderators use Kuba's thread where if you report it there someone will take action.
In the past, I get an e-mail from SoloLearn in response to a report I filed upon something. And usually it came along with an action taken on the offensive thread or comments (sometimes account).
I guess they still do that but probably it takes more time these days because now SoloLearn users count has increased largely, might that mean they're dealing with more such a report.
I hope I correctly understood your actual reference for "reports" here ... don't mind otherwise.
Tag "SoloLearn" otherwise this may be taken as off-topic ... Thanks ...