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Why can't I use DM and open my messages? 💬
I have already activated my account, but every time I try to open DM I see the following: "Please activate your account and keep learning to enable messenger. Activation instructions have been sent to your email" Please help 🥲
6 Answers
+ 11
Your account already is verified. The messaging function unlocks after ~3 weeks.
+ 7
Thank you, Lisa! Well, then I have to wait one more week.
+ 7
Yes, keep learning and if it doesn't work, you can write to info@sololearn.com and describe the issue.
+ 5
I've had the same and phone notifications tell me I've received some DM from followers but I can't see them in the app. I wonder if they will be viewable when it unlocks in a few days?
+ 5
Thanks Lisa , I was about to email Sololearn again. Overall I think it's one of the best apps for code learning with the benefit of community support via different communication routes.
Mentors advice and the support of the Sololearn community is a really strong asset and greatly appreciated! 😊
+ 4
Yes, they should be viewable then.